Fischer Identity 7.1 introduces a fully responsive Self-Service user interface.

Fischer Identity 7.1 has significantly improved control and security of Identities by enhancing identity verification to provide organizations with more granular control for attribute-based resolution as a first factor of authentication for password resets.

Fischer continues its focus on cyber security with 7.1 by introducing enumeration prevention mechanisms to help organizations detect potential attackers and stop them in their tracks.

Better control over end user profile data has been improved. Administrators can require end-users to validate their identity upon modification of any of their profile attributes.

We have increased visibility into end-user login activity, with on-demand reporting, to streamlines Service Desk calls and help get users back online faster.

Fischer has introduced Help Desk Notes. This feature allows help desk users to track and log the actions taken during a call. Organizations can scale support for their end users by ensuring all help desk notes will be visible by other help desk users. This facilitates transparency and leads to a better support experience for the end user and service desk personnel.

Fischer Identity 7.1 also provides enhancements to Identity-as-a-Service™ customers with increased visibility into solutions. Fischer’s cloud customers can now view Identity life cycle events, which creates the transparency necessary to support end users more efficiently.

Fischer Identity is committed to your success and provides, with the 7.1 release, better security, performance, ease of use, and control over your IGA program.

Features Spotlight

Responsive Self-Service Interfaces

Fischer Identity Self-Service portal is now fully responsive. Your end users will now have access to all portal features on their mobile device. The interface will adapt nicely to devices of any size, and will provide responsiveness for all features, including Help Desk and Administrative functions.

iFly is now deprecated and will be eliminated from Fischer Identity in one of the next releases. Contact us today for details on how you can upgrade to Identity 7.1 and eliminate iFly from your deployment.

Granular Identification Process for Password Recovery

From an identification standpoint, our password recovery process will now allow extensive and granular identification mechanisms. Administrators will now be able to configure multiple fields, which end-users will have to fill out in order to validate their identity. This is to put in contrast with the classic username or e-mail address field, which is traditionally expected from end-users during the identification step.

Attributes Collection during the Identity Claim Process

Account Claim feature enhancements allow end users’ profile attributes to be collected during the account claim process. This is especially useful when end-users need to fill out e-mail addresses and phone numbers. Users will no longer have to login into the Self-Service portal upon claiming their account.

Granular Login Alerts

Administrators now have the ability to configure in which features to display the acceptable use and information messages. This granularity will offer better control and allow for targeted conditions of use and informational messages.

Help-Desk Notes

This new feature will allow help desk users to add notes when addressing a call from an end-user. This will provide better visibility and history around specific users. This feature is customizable with the use of tags, which will allow help desk users to create their own tags and classify the various requests that they are handling.

Login History

Help desk users now have the ability to access the login history of end users they manage. This provides better visibility into the caller’s usage of Fischer Identity. The ability to see end-users login history provides valuable information such as date and time, IP addresses, and outcome of login attempts will now be readily available to help-desk users.

Extended Data Verification

Our data verification has been extended so that end-users may be prompted to validate their identity with the use of a PIN code sent to their mobile or e-mail address, when modifying any of their profile attributes.

Login Enumeration

In order to prevent malicious actors to discover valid user accounts, a user enumeration feature is now part of Fischer Identity. This prevention mechanism will reduce brute force attacks, by increasing the response delay of identification requests at each failed attempt. A captcha has also been introduced in case of multiple failed identification attempts, in order to reduce the request rate which an attacker could use to discover valid accounts.

Performance Enhancements

From a performance standpoint, heavy improvements around our workflow queue and provisioning engine will speed up workflow execution and provisioning events in your solution.

Governance

The ability to see end-dated users allows for better visibility and better control of your user population.

Fixed Defects

The following defects were fixed in the Fischer 7.1 release: