Features Spotlight

Responsive Self-Service Interfaces

Responsiveness has arrived for Fischer. Our end user self-service interfaces are now responsive. Responsiveness has been added for Fischer’s Identity Claiming (previously Account Claim), Kiosk, PIN Reset, Approvals, My Profile and Preferences and provides your end users with the mobile experience they expect and the functionality they are used to.

The 7.0 release eliminates Fischer’s iFly feature and provides all functionality previously available from the iFly experience within the self-service interfaces. You can eliminate iFly from your portfolio to provide a more seamless mobile-to-desktop user experience. Fischer will continue to expand our responsive footprint in future releases.

Contact us today for details on how you can upgrade to Identity 7 and eliminate iFly from your deployment.

Enhanced MFA Capabilities for Duo and Authenticator

We have also enhanced our multi-factor authentication (MFA) functionality and extended it to our Identity Claim (formerly Account Claim) feature to enable advanced security for your identity verification processes.

We’ve also improved the administrative experience by providing more configuration options allowing for “Optional 2nd factor authentication”. The added functionality allows you to distinguish which users are required to register their device upon initial Identity Claim from users you want to allow to set it up later.

This feature enhancement tightly couples added security and governance functionality while simultaneously ensuring the user experience was also enhanced and made easier.

End User and OBO Device Management

Another exciting feature enhancement is the ability for end users to manage their own devices, including adding / removing devices where supported by the authentication provider. Fischer has extended its security model to allow for device management furthering our user’s ability to take quick actions themselves as opposed to generating service desk tickets which often times requires manual administrative intervention.

Fischer understands the importance of the mobile workforce and end user community and we are responding in kind with features such as device management to further our mobile strategy and yours.

Password Enforcement Configuration Granularity

Fischer now offers a serialized password enforcement and synchronization controls to empower organizations to configure and govern your end users and how you need them to reset passwords.

We’ve introduced the concept of a “master system” which will need to reset successfully before the synchronization process will continue to other connected systems. This is important to ensure the end user’s password always stays synchronized. This is an optional configuration and does not require any changes if you require the way the feature to work the way it did previously.

Enhanced Control to Communicate with your End Users

Fischer has productized the ability to select which email address to use when communicating with your end users.

Previously, Fischer supported this configuration through the implementation process but now it has been productized and requires no customization within your solution. This feature empowers implementers and administrators to quickly map which email address should be used to communicate account expiry notifications. Which is important if the user’s organization email is disabled or not available as a result of the end user not resetting their password in time. Now, with a few clicks of your mouse, you can control how you communicate with your end users when they need to know they have been disabled due to not conforming to the password expiry policies set within your organization.

Communication is important if we are to continue to eliminate unnecessary help desk tickets.

Enhanced Configurability for Office365

As of Identity 7, you can now configure your Office 365 attributes as entitlements directly within the resource configuration screens.

This streamlines implementation and administration of your Office 365 tenant and productizes functionality that previously required a custom process to fulfill granular entitlement management for your Office 365 users.

Expanded Multi-Tenant Functionality

We haven’t forgotten our managed service providers and we’ve added functionality to begin provisioning new OUs in your Identity System when a new tenant is created from the Administrative User Interface.

This eliminates the need to manually create OUs when adding a new tenant (org) within your multi-tenant environment.

Fixed Defects

The following defects were fixed in the Fischer 7.0 release: