To: All Fischer Customers
Release Date: 2/11/2020
As many of you may already know, Google will be phasing out support for third party tracking cookies in an effort to enhance online privacy within it's Chrome web-browser. Developers of Mozilla Firefox and Safari have also begun implementing similar functionality to the way that third-party session cookies are handled.
What impact will this have on my Fischer solution?
As your Identity Provider, we have performed our due diligence and are confident that the changes will not affect the Fischer end-user experience within our self-services interfaces, including single sign-on functionality.
For our customers that use the Fischer Single-On/Federation module, there is a potential moderate risk to the end-user experience at the service provider level if the service provider has not implemented the necessary changes. If Fischer self-service is configured as a service provider in your SSO environment, rest assured we have tested and have confirmed the end-user experience is not impacted.
What should I do in the event that my organization's end-user population is impacted when logging in using SSO to a service provider application?
We strongly recommend reaching out to the service provider to report the issue. To rule out the browser being the culprit, we recommend trying a different browser, i.e. Internet Explorer to assist in isolating the problem.
As always, our Solution Management team is standing at the ready to assist if needed. If you are unsure where the issue is occurring, please feel free to open a ticket with us and we'll be happy to help!
Are you aware of any service providers that may encounter an issue?
We have received initial reports from our customers of several service providers that have encountered issues.
The providers reported are:
- ServiceNow - ServiceNow is aware of the issue and will be rolling out a site update in February
- EduCause
- Parchment
- Alma
- Primo
- Kuali
- LinkedIn Learning
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