Resource Configuration Properties – Support Portal

This table lists resource configuration properties and their impact on Self-Service and Approvals functions.

Self-Service Configuration	Resource Definition	Self-Service Tab	Self-Service Engine	Approvals Tab/Engine	Comments
Admin UI ► Self-Service ► Configuration: The on behalf of requester or Self-Service requester can select permissions in Self-Service.	Users can request multiple multiple permissions = TRUE.	Users see check boxes because they can select more than one permission.	NA	Controls Approvals tab check boxes or drop-down lists.	NA
NA	Users can requesd multiple permissions = FALSE.	Users see an option button because they can only select one permission.	NA	The drop-down list is used in the Approvals tab to display permissions because users can only select one permission.	NA
NA	Approval Type = Resource: The approver can change permission = TRUE.	NA	Self-Service requested permissions are allocated if not modified by the approver. If permissions are modified by the approver, modified permissions are allocated.	The approver can change permissions. Only modified permissions are passed to the Self- Service engine.	The ability for the approver to see the Edit button is based on the Approver List Detail page’s Approver can Edit configuration. This will override he Approvers can change the permission property at the resource level.
NA	Approval Type = Resource: The approver can change permission = FALSE.	NA	Self-Service requested permissions are allocated.	The approver cannot change permissions. Permissions are passed to the Self-Service engine.	NA
NA	Permission Visible = TRUE: Default = TRUE	The default state of the Permission check box or option button is selected	If there are no changes by the approver, default permissions are passed to workflows. Otherwise, modified permissions are passed to workflows.	The approver can see permissions in the Approvals tab. If allowed to edit, they can change the selection.	If a resource is part of a group that is requested: The Self-Service requester sees the first (default) permission in the expanded view for the requested group in the Select resources and permissions section. The approver sees default permission(s). The Self-Service engine allocates resources with default permission(s).
NA	Permission Visible = TRUE: Default = FALSE.	The default state of the Permission check box or option button is cleared.	If the approver edits permissions, modified permissions are passed to workflows. Otherwise, no permissions are passed to workflows.	The approver cannot see permissions in the Approvals tab but will see it if they go into edit mode (if allowed)	If a resource is part of a group that is requested: The Self-Service requester does not see permissions. The approver does not see permissions. The Self-Service engine does not pass permissions to workflows. Resources are allocated without permissions.
NA	Permission Visible = FALSE: Default = TRUE.	Users do not see permission.	Default permissions are passed to workflows.	The approver does not see permissions.	If a resource is part of a group that is requested: The Self-Service requester does not see permissions. The approver does not see permissions. The Self-Service engine passes permissions to workflows. Resources are allocated with default permissions.
NA	Permission Visible = FALSE: Default = FALSE.	Users do not see permissions.	Permissions are not passed to workflows.	The approver does not see permissions.	If a resource is part of a group that is requested: The Self-Service requester does not see permissions. The approver does not see permissions. The Self-Service engine does not pass permissions to workflows. Resources are allocated without permissions.
Admin UI ► Self-Service ► Configuration: Allow Resource Sponsors selection.	Enable sponsorship of Resource	Users see Sponsor panel so that they can select a Sponsor while requesting a resource(not mandatory)		The approver can Change or delete the Sponsor. Only modified sponsor is passed to the Self-Service engine.	The ability for the approver to see the Edit button is based on the Approver List Detail page's Approver can Edit configuration.
Admin UI ► Self-Service ► Configuration: Allow Resource Sponsors selection.	Sponsor must be specified when resource is requested	Users see Sponsor panel and must Select a Sponsor to proceed with the request		The approver can Change the Sponsor. Only modified sponsor is passed to the Self-Service engine.	The ability for the approver to see the Edit button is based on the Approver List Detail page's Approver can Edit configuration.